Terms & Conditions / Privacy Policy

How long will it take to process an order?
Your order will be processed within 1-2 days Monday to Friday, allow extra time if ordering at weekends. If we are delayed in processing your order, we will contact you directly. We accept orders online using PayPal payment method. Orders will be processed as soon a we receive confirmation of valid payment together with your name, a valid email address and telephone contact number.

Can I have my order sent to a different address from my PalPal address?
Of course, art makes for a great gift for someone special. Please email to lauragreenartist@gmail.com with confirmation of the name and address of the lucky recipient.

What method do you use for Posting?
Royal Mail 1st Class – with proof of posting. We are currently only able to accept UK orders.

Do you accept returns?
Yes of course. We are confident that you will love your art but if you wish to return items please make contact within 7 days of delivery. Items must be returned at your own cost within 10 working days of delivery.Items must be returned in original re-saleable condition in the original packaging. We take a photograph pre-posting as a record of condition. Please ensure proof of return postage is obtained and you will be refunded once the item is received less p&p costs.

We make every effort to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product but due to technical limitations, some colours may vary. Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions. Copyright ©Design, Copyright & Intellectual Property. The original illustrations and designs are all by artist Laura Green.

Privacy Policy
We are committed to protecting and preserving your privacy when visiting our site or communicating electronically with us. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Information that you provide to us by purchasing items through our website may include your name, address, e-mail address and phone number. Information via the internet is not completely secure and although will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

What information do you collect?
We collect and use the personal data you provide, e.g. your name, email address, postal address and telephone number for the purpose of your transaction with us. Your payment information when you make a purchase from our website is not received or stored by us. That information is processed securely and privately by PayPal. We may share your personal data with PayPal, but only for the purpose of completing the relevant payment transaction.